Purpose and legal basis
Data is used to provide the contracted service, protect accounts, support users and comply with legal obligations.
Legal information
SP Protocol processes account, salon, staff, client, appointment, questionnaire, consent, treatment, photo, recommendation, payment and security data only to operate the service.
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Connected tools use the same client and appointment data, reducing duplication and lost context.
Data is used to provide the contracted service, protect accounts, support users and comply with legal obligations.
Access is limited by organization and role. Infrastructure providers process data only to deliver hosting, database, storage and support services.
Data is kept while the account is active and for required legal or security periods.
Users may request access, correction, export, restriction or deletion by contacting privacy@spprotocol.com.
Private storage, access rules, signed links and server checks protect sensitive records.